Claro in Peru: official numbers

Claro is the brand of Amรฉrica Mรณvil Perรบ S.A.C. in Peru. These are its official customer service channels.

Claro customer service numbers

  • 123 Customer service from a Claro line
  • 0800 00 123 Customer service from any other carrier, mobile or landline

If your phone was stolen, call 0800 00 123 from another phone to block the line. Official website: claro.com.pe.

Someone says they are calling from Claro?

Portability and plan offers are common, but scammers also pretend to be Claro to ask for SMS codes, ID details or payments. Claro will not ask you by phone for the code you receive by SMS. If in doubt, hang up and call the official number on this page yourself.

Can you tell the carrier from the number?

Not reliably. With number portability people can switch carriers and keep their number, so the first digits only show which carrier the range was originally assigned to.

FAQ

What is the Claro customer service number?

123: customer service from a Claro line. This page also lists the number to call from another carrier.

How do I know a call is really from Claro?

Don't trust the number on screen. Hang up and call Claro customer service yourself. Never read out SMS codes or passwords.

Can I tell whether a number belongs to Claro?

Not for sure: with portability, a number may have moved from another carrier to Claro or the other way round.

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Other carriers: Movistar ยท Entel ยท Bitel