Movistar in Peru: official numbers
Movistar is the brand of Telefónica del Perú S.A.A. in Peru. These are its official customer service channels.
Movistar customer service numbers
- 104 Customer service from a Movistar line (mobile or landline)
- 0800 11 800 Customer service from another carrier, toll-free
Blocking a stolen or lost line is handled 24 hours a day at 104. Official website: movistar.com.pe.
Someone says they are calling from Movistar?
Portability and plan offers are common, but scammers also pretend to be Movistar to ask for SMS codes, ID details or payments. Movistar will not ask you by phone for the code you receive by SMS. If in doubt, hang up and call the official number on this page yourself.
Can you tell the carrier from the number?
Not reliably. With number portability people can switch carriers and keep their number, so the first digits only show which carrier the range was originally assigned to.
FAQ
What is the Movistar customer service number?
104: customer service from a Movistar line (mobile or landline). This page also lists the number to call from another carrier.
How do I know a call is really from Movistar?
Don't trust the number on screen. Hang up and call Movistar customer service yourself. Never read out SMS codes or passwords.
Can I tell whether a number belongs to Movistar?
Not for sure: with portability, a number may have moved from another carrier to Movistar or the other way round.